Privacy Policy
Last Updated: April 1, 2025
1. Introduction
This Privacy Policy ("Policy") is provided by
Swyvo LLC
(“Swyvo,” “we,” “us,” or “our”), a U.S.-based company offering payment processing and merchant solutions. This Policy outlines how we collect, use, store, disclose, and protect information obtained through
and all associated tools, platforms, and services (collectively, the “Services”). By using our Services, you agree to the practices described below. This Policy is incorporated into our Terms and Conditions.
2. Information We Collect
2.1 Personal Information
We may collect information such as:
Name, business name, and contact detailsEmail address and phone numberAccount credentials and billing detailsDevice identifiers and IP addressApplication details or underwriting informationBank account and routing data for payouts or processing
2.2 Usage Data
We may also collect non-personal technical data, including:
Browser type, OS, and IP addressPages visited, session duration, click behaviorPayment transaction metadata and system logsInteractions with dashboards, support, or chat tools
2.3 Cookies & Tracking
Cookies and similar technologies are used to enhance your experience. These may include:
Session Cookies – Manage navigation and login sessionsAnalytics Cookies – Understand how users engage with our siteMarketing Cookies – Deliver relevant ads and measure effectivenessYou can manage cookies via your browser settings.
2.4 Location Data
We may collect location data if you grant permission via your browser or device. You may opt out at any time by adjusting your settings.
3. How We Use Your Information
3.1 Primary Uses
We use your information to:
Provide and maintain our payment servicesProcess applications and onboard merchantsImprove platform features and performanceDetect fraud and enforce security protocolsCommunicate updates, notices, or billing matters
3.2 Secondary Uses
We may also use aggregated or anonymized data for:
Internal analytics and performance reportingEnhancing fraud detection and underwriting modelsImproving marketing and operational efficiencyProduct research and development
4. Data Sharing
4.1 No Sale of Personal Information
We do
not sell
your personal information.
4.2 Authorized Sharing
We may share information with:
Payment processors and partner banksThird-party vendors providing IT, analytics, and support servicesLegal authorities, if required for regulatory or compliance reasonsSuccessors in interest, in the event of merger, acquisition, or asset sale
All vendors and partners are contractually required to protect your information and use it only for authorized purposes.
5. Data Retention & Security
5.1 Retention
We retain your information for as long as needed to provide services, meet legal obligations, or resolve disputes.
5.2 Security
We implement technical and organizational safeguards to protect your data. However, no system is 100% secure. By using Swyvo, you acknowledge this risk.
6. Your Rights & Choices
You may have the right to:
Access or update your personal dataRequest deletion, subject to legal limitsRestrict or object to data processingOpt out of marketing communications at any time
To make a request, contact us via the information in Section 13.
7. International Use
Swyvo is U.S.-based and data may be stored or processed in the United States or other countries. By using our Services, you consent to such cross-border data transfers.
8. Children’s Privacy
Our Services are intended for businesses and are
not directed to children under 13
. We do not knowingly collect information from minors. If you believe we have received such data, please contact us immediately.
9. Updates to This Policy
We may update this Policy periodically. Any material changes will be posted on our website. Continued use of the Service after updates means you accept the revised Policy.
10. Regional Privacy Rights
10.1 GDPR (EU/EEA Residents)
If applicable, you may:
Access, correct, or delete your dataObject to or restrict processingRequest data portabilityWithdraw consent at any time
10.2 CalOPPA (California)
We comply with the California Online Privacy Protection Act:
This page discloses all data collection and usageUsers are notified of updates hereYou can contact us to update or correct information
10.3 CCPA (California Residents)
Under the California Consumer Privacy Act, you may:
Request a report of collected dataRequest deletion of your dataOpt out of data sharing (we do not sell data)
11. Third-Party Service Providers
We work with trusted third parties to support our Services, such as:
Analytics: Google Analytics, MixpanelCRM/Communication: GoHighLevel, MailgunHosting & Infrastructure: AWS, CloudflareThese parties are bound to confidentiality and may only access data as needed.
12. Payments
Swyvo uses third-party payment processors for all payment and settlement activity. We do not store your full payment data directly. These processors operate under their own security and privacy practices.
13. Contact Us
If you have questions or wish to make a privacy-related request, please contact:
Swyvo LLC
Email:
Website:
14. Governing Law
This Policy is governed by the laws of the State of New Jersey, without regard to conflicts of law. Any disputes shall be resolved in courts located in New Jersey, USA.